What we stand for
Mission
Stop mobile providers reselling you data you already bought.
Values
Data doesn't expire. Prices don't rise mid-plan. And the plan page shows the full country list rather than 'selected destinations'.
Our approach
Self-serve first: activate, port and change plans online without talking to anyone. Support is there when self-serve fails, not as a gate in front of it.
Privacy policy
Kestrel Mobile collects only what it needs to do the work, keeps it for three years, and anonymises rather than deletes so the record of what happened survives the person leaving.
How to complain, and what happens next
A complaint reaches the owner the same day. You get an answer within two working days and a named person who owns it until it is closed.