Coffee Roaster · Alexandria

Copperline Coffee Roasters

Roasted Monday, in your cup by Friday

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★★★★★ 4.8 · 1264 reviews · Closed now

About Copperline Coffee Roasters

Copperline is a specialty roaster in Alexandria. We roast Monday and Thursday in small batches and sell the coffee three ways: online and by subscription, at the roastery bar, and wholesale to forty cafés and offices.

We also teach the barista academy upstairs and service espresso machines on our own bench, because the best coffee in the world tastes bad through a scaled-up boiler.

Roastery barBarista academyService bench on siteWheelchair accessBike parkingFree local pickup

What we stand for

Our story

Nadia opened Copperline in 2016 with a 5kg roaster in a garage in St Peters. The first wholesale customer was the café at the end of the street, which still buys from us. The service bench started because our cafés kept losing a day's trade waiting for a technician. Now we send one.

Values

A roast date on every bag. Green coffee bought from importers who can name the farm. Wholesale partners visited every month, not every contract renewal. And staff paid above award, including the Saturday roster.

Privacy policy

Copperline Coffee Roasters collects only what it needs to do the work, keeps it for three years, and anonymises rather than deletes so the record of what happened survives the person leaving.

How to complain, and what happens next

A complaint reaches the owner the same day. You get an answer within two working days and a named person who owns it until it is closed.

Who we're for

Sydney's roaster for people who care when their coffee was roasted — at home, at work and behind the café counter.

Home brewers

People with a good grinder who want coffee that is days old, not months.

Roast dateSubscription they can pauseBrew guides

Café owners

Independent cafés who need a roaster who turns up.

Consistent blendGrinder calibrationStaff training

Office managers

Teams of 10–40 who want good coffee without a barista.

Invoice termsDrip bagsQuarterly visits

What we can do

Small-batch roasting

Discipline

Barista training

Discipline

Espresso machine service

Technology

Wholesale café support

Discipline

Services

Barista Foundations — half day

$195

Four hours on a commercial machine: dialling in, milk texture, workflow. Eight seats. Certificate of completion.

⏱ 240 min View details →

Latte Art Masterclass

$145

Hearts, tulips and rosettas, with a trainer at your elbow. For people who can already steam milk.

⏱ 180 min View details →

Home Espresso Clinic

$85

Bring your machine and grinder. We dial them in with your beans and fix your workflow.

⏱ 90 min View details →

Saturday Public Cupping

$30

Six coffees, blind, and a roaster explaining what you're tasting. Ten seats.

⏱ 60 min View details →

Espresso machine service

$220

Full service on our bench: group seals, shower screens, descale, pressure and temperature check. Loan grinder while you wait for parts.

⏱ 120 min View details →

Commercial machine repair

On request

Diagnosis and repair of café machines, on site or on our bench. Quoted after inspection.

⏱ 120 min View details →

Wholesale café setup

On request

Blend development, grinder calibration, staff training and a supply agreement. Quoted per site.

⏱ 60 min View details →

Products

10 products

What's roasting

Espresso

$4.50

The House Espresso, pulled at the roastery bar.

daypart: All daydietary: Vegansection: Bar

Filter of the week

$6

Whatever came off the roaster Thursday, brewed to order.

daypart: All daydietary: Vegansection: Bar

Cold brew tonic

$7

Cold brew concentrate over tonic and orange peel.

daypart: All daysection: Bar

Almond croissant

$6.50

From the bakery next door, baked at 5am.

daypart: Morningsection: Foodallergens: Nuts, gluten, dairy

Upcoming events

9Oct

Harvest release: Ethiopia Guji

Fri, 9 Oct 2026, 12:00 am

Cupping and tasting of the new season's lot, with the importer. Free, 30 places.

Details & tickets →
16Oct

Home espresso night

Fri, 16 Oct 2026, 12:00 am

Bring your machine questions; we bring three machines and a grinder. $20, credited to any purchase.

Details & tickets →
23Oct

Café owners' breakfast

Fri, 23 Oct 2026, 12:00 am

Margins, milk and staffing, off the record. For wholesale partners.

Details & tickets →

Plans

Roaster's Choice — 500g fortnightly

$38/mo
fortnightly
  • A different single origin every delivery
  • Roast date on the bag
  • Pause or skip any time
Best for People who want to explore

Espresso Regular — 1kg weekly

$62/mo
weekly
  • House Espresso, roasted Monday
  • Free Sydney-metro delivery
  • 10% off gear
Best for Daily espresso drinkers

Office Box — 5kg monthly

$229/mo
monthly
  • Beans plus drip bags
  • Grinder calibration visit each quarter
  • Invoice on 14-day terms
Best for Offices of 10–40 people

Who we work with

Accrediting body
Partner
Alexandria Business Chamber

Meet the team

Nadia Haddad

Founder & Head Roaster

Roasted in Melbourne and Addis Ababa before opening Copperline in 2016. Cups every batch before it ships.

English

Marcus Webb

Head of Wholesale

Looks after the forty cafés and offices, and calibrates their grinders himself once a month.

English

Priya Raman

Academy Lead

SCA-certified trainer. Has taught about two thousand people to steam milk properly.

English

Joel Sato

Service Technician

Twelve years on commercial machines. The reason we can promise a loan grinder.

English

Aisha Okafor

Operations & Logistics

Runs the roast plan, the green-coffee warehouse and every parcel that leaves the building.

English

Liam Carter

Roastery Bar Manager

Runs the bar, the Saturday cuppings and the new-barista roster.

English

Credentials & accreditations

·
Food business licence renewal
License · NSW Food Authority · No. COPP-10000 · valid to 2026-11-03 · as listed by the business
·
HACCP surveillance audit
Certification · SAI Global · No. COPP-10137 · valid to 2026-10-12 · as listed by the business
·
Organic certification annual audit
Certification · Australian Certified Organic · No. COPP-10274 · valid to 2026-11-27 · as listed by the business

Organic, decaf & access

Certified organic range Yes — ACO-certified processor
Decaffeinated without solvents Yes — Swiss Water process
Wheelchair accessible roastery bar Yes — Step-free from Bourke Road
Academy courses, 16 and over Yes

Cut-offs & lead times

Delivery zoneSydney metro courier (40km radius, fee 0)
Delivery zoneAustralia-wide post (fee 12)

What customers say

★★★★★ 4.8 from 1264 reviews
★★★★★
Roast date on every bag, and it's always this week

"I've had the fortnightly subscription for a year. The bag says when it was roasted and it's never older than four days when it lands."

— Mei L. ✓ Verified
★★★★★
Fixed my machine and told me what I'd done wrong

"Descaling with vinegar, apparently. They fixed the boiler, showed me the right way, and didn't upsell me a new machine."

— Tom B. ✓ Verified
★★★★★
The barista course is the real thing

"Four hours on a commercial machine with somebody who has trained half the baristas in Surry Hills. I'm pouring hearts now."

— Sarah K. ✓ Verified
★★★★★
Great coffee, slow-ish courier to the Hills

"Coffee is excellent. The courier took three days to Castle Hill instead of the promised two — they told me before I had to ask."

— Dan P. ✓ Verified
★★★★★
Wholesale that actually visits

"They calibrate our grinder every month and trained our new staff for free. We've had three other roasters; none of them came back after the contract."

— The Grind Room (café) ✓ Verified
★★★★★

"Booked in, waited all day, nobody came and nobody called. I took the day off for nothing."

— Priya N.

From the journal

Documents

Work with us

Production roaster

Alexandria NSW · full time · closes 30 Oct 2026

We're hiring a production roaster. Read the full brief and apply on our site.

Apply →

Weekend barista

Alexandria NSW · part time · closes 30 Oct 2026

We're hiring a weekend barista. Read the full brief and apply on our site.

Apply →

What you get for coming back

Visits
123456A free check-up and clean
Passes issued
1 of 2 used

Good to know

PaymentsVisa, Mastercard, AMEX, Apple Pay, Bank transfer
LanguagesEnglish
Area servedAlexandria, Inner West, Sydney CBD, Eastern Suburbs, Sydney, Australia-wide (online)
Price range$$
CancellationFree to change or cancel up to 24 hours before. Inside that, the deposit is kept.
WarrantyAnything we get wrong, we put right at our own cost.

Frequently asked

How fresh is the coffee when it arrives?

Every bag carries its roast date. We roast Monday and Thursday and ship within a day, so Sydney-metro orders arrive two to four days after roasting.

Can I pause or skip my subscription?

Yes, any time before the Friday cut-off, from your account or by asking the assistant on this page. No fees.

Do you supply cafés and offices?

Yes. Forty cafés and offices across Sydney. Wholesale includes grinder calibration, staff training and a quarterly visit. Ask for a setup quote.

Do you service machines you didn't sell?

Yes, any domestic or commercial espresso machine. A home service is $220 on our bench; commercial repairs are quoted after inspection.

What if a bag arrives damaged or wrong?

Tell us within 14 days. We replace it or refund it, and we pay the return postage.

Is the decaf chemical-free?

Yes. Swiss Water process: water, temperature and time, no solvents.

Opening hours

Closed now
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-19:00
Friday09:00-17:30
Saturday09:00-16:00
Sunday10:00-15:00

Also available

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