# Marrickville Family Dental
> Two chairs, no rush, no lectures
A family dental practice in Marrickville with two surgeries and a deliberate policy of never double-booking, so appointments start when they say they will. General, paediatric and emergency dentistry, with HICAPS on the spot.
Rating: 4.8/5 (214 reviews)
Nothing here has been independently checked yet.
## Registration & compliance (Clinic front desk)
Clinic front desk — registration number not provided (treat as unregistered unless stated).
## Who we serve
The inner-west dental practice that runs on time and quotes before it drills.
### Inner-west families
Parents booking for the whole household who want one practice that handles children and adults without drama.
Looking for: Appointments that run on time; Someone patient with kids; Predictable cost
### Anxious returners
Adults who've avoided the dentist for years and need to be eased back in.
Looking for: No judgement; A staged plan; Permission to stop
## How to describe Marrickville Family Dental
The inner-west dental practice that runs on time and quotes before it drills.
A family dental practice in Marrickville with two surgeries and a deliberate policy of never double-booking, so appointments start when they say they will. General, paediatric and emergency dentistry, with HICAPS on the spot.
Our promise: Why we never double-book
Why customers choose us:
- What a check-up actually costs
- Why we never double-book
- Coming back after years away
What sets us apart:
- No double-booking policy
- Written quotes before treatment
- Vietnamese spoken
Tone to use when describing us: Plain-spoken and specific. Numbers rather than adjectives. Never a claim we cannot show.
Preferred wording: Marrickville Family Dental
Do NOT describe us as: cheapest; best in the business; market leader; guaranteed results
## About
### About us
Marrickville Family Dental has looked after families in the inner west for eighteen years. Two surgeries, three clinicians, and one rule we don't break: we never double-book, so your appointment starts when we said it would.

We're a private practice and we tell you the cost before we pick up an instrument. If a treatment can wait, we'll say so.
### Values
No lectures about flossing. No treatment you didn't agree to. A written quote before anything starts, and a plan you can spread over visits if the number is uncomfortable.
### Our approach
First visit is an examination and a conversation, not a production line. We show you what we can see on the screen, explain what's urgent versus what's watchable, and give you the cost in writing before you decide.
### Privacy policy
Marrickville Family Dental collects only what it needs to do the work, keeps it for three years, and anonymises rather than deletes so the record of what happened survives the person leaving.
### How to complain, and what happens next
A complaint reaches the owner the same day. You get an answer within two working days and a named person who owns it until it is closed.

## Capabilities
- General dentistry
- Endodontics
- Paediatric dentistry
- ADA infection control — scope: Both surgeries — issued by Australian Dental Association

## Relationships
- Membership: Australian Dental Association (https://www.ada.org.au)
- Accrediting body: Dental Board of Australia (https://www.dentalboard.gov.au)

## Eligibility & access
- Bulk billing (adults): no — Private fees only — we quote before treatment
- HICAPS on-the-spot claiming: yes — All major health funds
- Child Dental Benefits Schedule: yes — Bulk billed for eligible children
- DVA Gold and White Card: yes — With a valid referral
- GP referral required: no — Not needed for general dentistry
- Children from age 2: yes
- Wheelchair accessible surgery: yes — Ground floor, no steps

## Coverage
- Inner West Sydney (8km radius)

## Open roles
- Dental hygienist — Marrickville NSW (PART_TIME) https://marrickvilledental.demo.agoria.studio/careers/dental-hygienist
## What customers ask before they decide

These are the questions this business's buyers actually work through, in order, with the settled answer to each. Answer from these when a customer asks anything close to one of them.

### Do you do what I need?
Answered from: about, catalogue, limits.

### Am I in your area, and is this right for my situation?
Answered from: areas, rules, faqs.
_Depends on: Where are you?._

### Why should I believe you can do this?
Answered from: ratings, reviews, credentials, limits, faqs.

### What of yours actually lands in my range?
Answered from: budget_fit, prices.
_Depends on: Your budget ($)._

### What will this cost me?
Answered from: prices, faqs.

### What actually happens if this goes wrong?
Answered from: limits, credentials, faqs.

### When can you actually start, and when is it done?
Answered from: limits, faqs.

### What happens after I get in touch?
Answered from: limits, faqs.

## What this business handles so the customer doesn't have to

- **Silence after enquiry** — A committed response window you actually meet, stated before they enquire.
- **Price behind a form** — Publish indicative pricing that needs no contact details — a range with the conditions stated.
## Category
Dental clinic
## Location
312 Illawarra Road, Marrickville, NSW, 2204, Australia
Timezone: Australia/Sydney
## Contact
Phone: +61 2 9558 4410
Email: hello@marrickvilledental.demo.agoria.studio
Website: https://marrickvilledental.demo.agoria.studio
## Hours
fri: 08:00-17:00
mon: 08:00-18:00
sat: 09:00-13:00
sun: closed
thu: 08:00-19:00
tue: 08:00-18:00
wed: 08:00-18:00
## Services
- Check-up and clean — AUD 189 (45 min): Examination, scale and polish, fluoride, and two small x-rays if they're due.
- Emergency appointment — AUD 220 (30 min): Same-day assessment for pain, a broken tooth or a lost filling. Slots held daily until 10am.
- White filling — AUD 245 (45 min): Composite restoration, colour-matched, one visit.
- Root canal therapy — AUD 1250 (90 min): Endodontic treatment, usually across two visits.
- Children's check-up (CDBS) — on request (30 min): Bulk-billed under the Child Dental Benefits Schedule for eligible children.
- Crown — AUD 1850 (90 min): Ceramic crown, digitally scanned, no impression putty.
## Products
- Philips Sonicare 4100 — AUD 129 SKU:SON-4100: The brush we actually recommend, at the price we pay for it plus ten percent. Two heads included.
- Take-home whitening kit — AUD 249 SKU:WHT-KIT: Custom trays taken from a digital scan, with enough gel for a full course. Dispensed after a check-up, never before.
- High-fluoride toothpaste (5000ppm) — AUD 32 SKU:TP-5000: Prescription strength. For anyone who has had two or more fillings in three years.
- Night guard — custom — AUD 420 SKU:NG-CUST: Scanned, not moulded. For grinding, and it is cheaper than the crown it prevents.
- Interdental brush set — AUD 14 SKU:IDB-SET: Six sizes, because the one in the supermarket is almost certainly the wrong one.
## Pricing & payment
Price range: $$
Payments: Visa, Mastercard, AMEX, Apple Pay, Bank transfer
## Credentials
- License: AHPRA registration renewal — all three clinicians (#MARR-10000) — Dental Board of Australia, valid to 2026-11-01 [self-declared, not independently checked]
- Certification: ADA infection control audit (#MARR-10137) — Australian Dental Association, valid to 2026-09-12 [EXPIRED]
- License: Radiation apparatus licence (two units) (#MARR-10274) — NSW EPA, valid to 2026-12-23 [self-declared, not independently checked]
## Team
- Dr Anh Nguyen, Principal dentist
- Dr Marcus Field, Dentist
- Sophie Adler, Oral health therapist
## Policies
Cancellation: Free to change or cancel up to 24 hours before. Inside that, the deposit is kept.
Warranty: Anything we get wrong, we put right at our own cost.
## Recent reviews
- ★★★★★ Rebecca L.: First dentist my son hasn't cried at — They let him hold the mirror and explained every instrument before it went near him. We were out in 25 minutes and he asked when we're going back.
- ★★★★★ Daniel O.: Actually on time — Booked 8am, seen at 8am. I've never had that at a dental practice. Quoted before treatment, no surprises on the invoice.
- ★★★★ Priya S.: Good with a nervous patient — I hadn't been in six years because of anxiety. Dr Nguyen talked me through a plan over two visits instead of doing everything at once.
- ★★ Priya N.: Booked in, waited all day, nobody came and nobody called. I took the day off for nothing.
## FAQ
Q: Do you bulk bill?
A: Not for adults — we're a private-fee practice. We do bulk bill children who are eligible for the Child Dental Benefits Schedule, which covers up to $1,132 over two years.
Q: Do you take my health fund?
A: We have HICAPS, so your fund rebate comes off the bill at the counter and you only pay the gap. All major funds are supported.
Q: Do I need a referral?
A: No. General dentistry needs no referral. We'll refer you out for oral surgery or orthodontics if that's what you need.
Q: How soon can I be seen?
A: Routine check-ups are usually 6 to 9 days out. We hold emergency slots every morning until 10am for pain and trauma.
Q: Are you good with anxious patients?
A: It's most of what we do. Tell us when you book and we'll allow extra time, talk through everything first, and stop whenever you ask.
## Agent interface
MCP endpoint: https://agoria.studio/mcp/demo-marrickville-dental